Knowledge Base

• EMR + RCM (Avea) Integration
• Kipu RCM Online Training

• Create a New Patient + Treatment Episode
• Managing Treatment Episodes
• Create a New Patient with an Admitted Treatment Episode
• Add and Manage Diagnosis Codes
• Patient Profile (Treatment Episode)
• Patient Ledger

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• Attendance Overview
• Record UR-Required Services
• Record Standalone Services
• Record Attendance via Import
• Record a Combined Service Set
• Unsubmitted Attendance

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• Submit Claims
• Common Submission Errors and Resolutions
• Create Claims
• Electronic Claim Attachments
• Creating Legacy Claims
• Create a Secondary Claim

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• Claim Rule Overview and Ordering
• Setting Claim Rule Conditions

• Work Center Overview
• Queues, Statuses, and Issues
• Processing Events and System Notes
• Issue Tagging
• Void a Claim
• Claim Rejections

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• Insurance Payment Posting Overview
• Manually Post Payments
• Automatically Posted Payments (ERAs)
• Match Insurance Payments
• Review Insurance Payment Collections
• Resolve Insurance Claims Out of Balance

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• Patient Billing Overview
• Patient Billing User Permissions
• Organization Admin Settings
• Patient Billables
• Setting-up Email Templates
• Non-Medical Service Configuration

• Reporting Overview
• How to Create Report Templates
• Converting Excel Reports to PDFs