Knowledge Base

• Getting Started with Kipu RCM
• Best Practices - Post-Implementation
• Record Center Overview
• Patients Overview

• Create a New Patient + Treatment Episode
• Managing Treatment Episodes
• Add and Manage Diagnosis Codes
• Patient Profile (Treatment Episode)
• Patient Ledger
• Patient Demographics

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• Add and Manage Attendance
• Attendance Overview and Workflows
• Record Attendance via Import
• Unsubmitted Attendance
• Attendance History

• Create Paper Claims
• Create and Submit Claims Overview
• Submit Claims
• Common Submission Errors and Resolutions
• Create Claims
• Electronic Claim Attachments

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• Claim Rule Overview and Ordering
• Setting Claim Rule Conditions

• Work Center Overview
• Queues, Statuses, and Issues
• Processing Events and System Notes
• Issue Tagging
• Void a Claim
• Manage Claim Rejections

• Insurance Payment Posting Overview
• Automatic Payment Posting
• Manually Post Payments
• Out-of-Balance Collections and Claims

• Patient Billing Overview
• Patient Billing User Permissions
• View Patient Billables

• Reporting Overview
• How to Create Report Templates
• Converting Excel Reports to PDFs

• Billing Labs
• MAT Billing
• Integration Workflows and Overview
• Private Pay Workflow - CRM + EMR + RCM
• Create U/R Plans - EMR + RCM
• Create Billable Services - EMR + RCM