Support and FAQ

• Unable to Delete Treatment Episode
• What steps should I take when, after calling a payer, they indicate they have not received my claim even though it shows a received or accepted by payer status?
• How do I submit feedback?
• How long does it take for an approved ACH check transaction to deposit into my bank account?
• What do payer statuses mean?
• Where can I find information on support hours, service levels, response times, and services offered?

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