I'm trying to delete a treatment episode for a client, however, the system will not let me delete it.
AveaOffice, Patient Billing, Patient Billables
Treatment Episodes that cannot be deleted will need to be voided. Click here for instructions on voiding Patient Billables.
The reason why the treatment episode cannot be deleted is that it's associated with a billable item. Unfortunately, once a billable is approved or a claim is created the treatment episode can't be deleted. If you don't need this billable, it can be voided so that it doesn't show up on your reports.
If there are no billables and you're still unable to delete the treatment episode, please contact Support for help resolving this issue.