A/R classifications tagged to a patient's treatment episode indicate the entity responsible for balances and are a helpful indicator to have available for financial reporting.
A/R Classification and Definitions
Each account is pre-built with three standard types of A/R classifications and can be expanded to include custom tags for your account.
| A/R Classification | Definition | Requirements |
| Insurance | An Insurance classification indicates that all balances associated with the treatment episode will be collected solely from the subscriber's insurance payer. | A treatment episode created or updated with this classification will require a completed insurance set for the patient's intake before billing can be processed. |
| Mixed Insurance / Private Pay | A Mixed Insurance / Private Pay classification indicates all balances associated with the treatment episode will be collected either from the subscriber's insurance payer or a private individual (patient or guarantor). | A treatment episode created or updated with this classification will require a completed insurance set for the patient's intake before billing can be processed. |
| Private Pay | A Private Pay classification indicates that all balances associated with the treatment episode will be collected solely from a private individual, either the patient or a guarantor. | No insurance set is required for this classification type. |
Create and Manage Custom A/R Classifications
Admins at the Managing Organization or Organization level can add and manage custom A/R classifications to an Organization's account in the RCM. However, the default classifications listed above cannot be altered. Let's review how to create and manage custom A/R Classifications.
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- Navigate to the Organization Admin and click Configuration.
- Next, click the A/R Classifications subtab.
- Then, click Create A/R Classification.
- Enter the name for the classification and click Create to complete the process.
Note: Custom A/R Classifications will require a complete insurance set before billing can occur.
- Navigate to the Organization Admin and click Configuration.
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- Navigate to the Organization Admin and click Configuration.
- Next, click the A/R Classifications subtab.
- Locate the name of the classification and click Edit.
- Make the desired updates before clicking Update to complete the process.
- Navigate to the Organization Admin and click Configuration.
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