This rule will instruct the system when to add or remove the decimal from the Avea Claim ID on the claim form.
Workflow
Let's review how to create a claim rule to add or remove the decimal from the Avea Claim ID!
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- Navigate to Management Center > Claim Rules.
- Click Create Claim Form Rule.
- Select the Practice.
- Next, give the rule a name.
- Update the Claim Type to Institutional or Professional.
- Select Conditions to create criteria a claim should meet before the rule will apply.
- Next, click on the Behaviors dropdown.
- Select Claim ID - Decimal.
- Next, click Add.
- Update the dropdown to one of the following choices:
- Omit to create the claim without the decimal present.
- Write to Claim to only include the decimal
- To create multiple behaviors, repeat steps 7-10.
- Click Save to complete the process.
- Navigate to Management Center > Claim Rules.
Box Number(s)
- UB-04: Box 3a - Patient Control Number
- CMS-1500: Box 26 - Patient's Account Number
Helpful Hints
- This rule is used to correct and resolve a rejection for using a non-alphanumeric character in the patient's account number. For more information about the rejection, click here.
- If one of your conditions is payer-based, select Current Sequence Behavioral instead of the Primary Behavioral Payer. This will ensure the rule applies to secondary and tertiary claims when needed.
- To read more about how to set claim rule conditions and order, see the Claim Rule: Setting Claim Rule Conditions article.
- To read more about how to set up a claim rule to be effective as of a certain date, see the Scheduled Change Sets article.
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