Unsubmit Attendance (Voids and Corrections)

When voiding a claim or making corrections, you'll often need to unsubmit the attendance to make the necessary changes. 

Unsubmit Attendance for Voids

Let's review how to unsubmit attendance and generate a voided claim!

• 1. Navigate to the Attendance Calendar.
     
  2. Locate the three dots icon on the date of service you wish to edit.
     
  3. Click the Padlock icon.
     
  4. Select Un-Submit Treatment.
     
     
  5. Finally, click here to here to learn more about completing the void process. 

Unsubmit Attendance for Corrections

This workflow is used when generating corrections for standalone services. If changes are made to a U/R plan, no additional steps should be required for corrections to be generated. However, if the dates of service need to be associated with a different U/R plan, users must unsubmit the service date and resubmit it without any additional changes. 

• 1. Navigate to the Attendance Calendar.
     
  2. Locate the three dots icon on the date of service you wish to edit.
     
  3. Click the Padlock icon.
     
  4. Select Un-Submit Treatment.
     
     
  5. Next, click the Pencil icon.
     
  6. In the edit window, make the required changes.
     
  7. Click Save.
     
  8. After you have saved the changes, click Submit Billing.
     
  9. Finally, follow the corrections workflow outlined here to complete the process. 

Common Voids and Corrections

There are many other changes that may need to be made to services already submitted as claims. Check out the following articles to learn more.

Standalone Services	UR Required Services	Both
Changes in the Attendance Calendar Creating a New Service for as Needed Changes Changes to the Existing Billing Profile	UR Required Services – Changes in the UR Plan UR Required Services – Creating a New Billing Profile UR Required Services – Changes to the Existing Billing Profile	Separating Services from Existing Claims