Trouble Accessing AveaOffice

I'm having trouble connecting to AveaOffice. How can I fix this? 

Here are some troubleshooting steps. If these do not work, please contact us at [e-mail] to set up a screenshare for further troubleshooting.

• Force your browser (Chrome, Firefox, Explorer, etc.) to refresh the webpage by pressing CTRL + F5 keys at the same time.
• Clear cookies from aveaoffice.com and your web browser's cache to make sure that you have the latest version of the web page.
• If you have recently installed a browser plug-in or firewall software that might be causing trouble. Try either disabling it temporarily or un-installing it.
• Open a new tab and check if you can reach another website like google.com.
• Try opening aveaoffice.com in another browser.