Skip to main content
RCM Help Center home page
Academy Submit Feedback Kipu EMR Help Kipu CRM Help
  1. RCM
  2. Support and FAQ
  3. FAQ

Search

Where can I find information on support hours, service levels, response times, and services offered?

  • June 16, 2023 14:47

You can find our updated Technical Support Services page on our website which includes up-to-date information regarding:

  • Support Hours
  • Supported Audience
  • Response Times
  • Support Categories
  • Planned Maintenance and Unplanned System Outages 

Was this article helpful?

0 out of 0 found this helpful

Related articles

  • What steps should I take when, after calling a payer, they indicate they have not received my claim even though it shows a received or accepted by payer status?
  • How long does it take for an approved ACH check transaction to deposit into my bank account?
  • Claim Billing Report
  • New Login Requirements for the RCM
  • Queues, Statuses, and Issues

Comments

0 comments

Please sign in to leave a comment.

Articles in this section

Articles in this section

  • Unable to Delete Treatment Episode
  • What steps should I take when, after calling a payer, they indicate they have not received my claim even though it shows a received or accepted by payer status?
  • How do I submit feedback?
  • How long does it take for an approved ACH check transaction to deposit into my bank account?
  • What do payer statuses mean?
  • Where can I find information on support hours, service levels, response times, and services offered?
  • Submit a Support Ticket
  • Telehealth Billing Best Practices
  • What is a Supported or Non-Supported Workaround?
  • What happens to open claims when a practice is deactivated?
© Kipu Health