Need help? Support Staff is available Monday through Friday from 8:00 am to 5:00 pm EST. There are a few ways to reach us during this time:
- Call us at 503-867-8853 option 2.
- Submit a ticket by logging into the Help Center and clicking the Submit a Ticket link in the header.
- Send an email directly to firstname.lastname@example.org. You’ll get an automatic response with a ticket number whenever an email is received.
Submit a Ticket
- From AveaOffice, click on the Question Mark icon, then choose Help Center.
- Click on the Sign In link.
- Enter your Email address and Password to log in. If you don't have an account, please see the Create Help Center Account section below.
- Click on the Submit a Ticket link to create a new support request.
- To view open or past requests, click on your name and choose Requests.
Create a Help Center Account
If you don't already have an account, you can quickly create one to manage your support requests.
- From the Sign In page, click the Sign Up link.
- Enter your Full Name and Email Address associated with your AveaOffice account. Click Sign Up.
- Check your email for a Create Password email from email@example.com. Click the Create a Password link.
- Enter your name and set your password following the system requirements. Then, click Set Password.
- You'll be automatically logged into the system.